Refund policy

The short version
You have 30 days from delivery to return an unworn hat. We'll make it right.

What can be returned
Hats must be unworn, unwashed, and in the condition you received them. If it's been on a run, it's yours now. That's the deal.

Sale items and gift cards are final sale.

How to start a return
Email mbarle@localeliterunningco.com with your order number and what's going on. Please don't mail anything back before you hear from us, because returns without approval won't be accepted.

Once approved, ship your return to:
Local Elite Running Co.
298 Sunrise Highway
Rockville Centre, NY 11570

You cover return shipping unless we messed up (see below). We recommend a tracked method, since we can't refund a package we never receive.

Damaged, defective, or wrong item
Check your order when it arrives. If something's wrong, email us within 7 days with a photo. We'll send a replacement or a full refund, and we'll cover all the shipping. This one's on us.

Refunds
Once your return arrives and passes inspection, we'll refund your original payment method within 5 business days. Your bank may take a few more days to post it. Original shipping charges aren't refundable unless the return is due to our error.

If it's been more than 10 business days since we approved your return and you haven't seen the refund, email us. A real person will look into it.